Patient Navigation! Everyone is talking about it, but what is it and how can it help you create a patient centered program that not only benefits the patient but creates efficiencies for the health care team.
The goal of a Patient Navigation program is to offer care coordination and effective communication for patients and their providers.
Sandra Walters, nationally recognized certified patient navigator, has provided patient navigation services in breast center and oncology settings since 1999.
She is an experienced source for defining what patient navigation can mean to your program and tailor an action plan that will work for your particular needs.
"Patient navigators provide one-on-one guidance and assistance to individuals as they move through the health care continuum from prevention to end-of-life care. The principal function of the navigator is to eliminate any and all barriers to timely screening, diagnosis, treatment, and supportive care for each individual. Navigators act as the support hub for all aspects of patients' movement through the health care system. The navigator's role is to promote smooth and timely continuity of care to the point of resolution." - Harold P. Freeman Patient Navigation Institute.